Renter Faqs

What if I don’t see the equipment I need on Rentkart.com®?

If you are looking for the specific equipment but unable to find on Rentkart® or If you would like to suggest a completely new category, please contact us or call us at (999) 922-5725. Our equipment categories are growing daily!
Who do I contact if I have a question or problem with my rental?

You can either call our friendly Rentkart® staff at (999) 922-5725 or email us at support@rentkart.com!
What are the terms and conditions of the rental?

The terms and conditions are governed by the supplier’s quote and the Rentkart® rental terms and conditions.
How do I know the supplier is dependable?

All Rentkart® suppliers are certified and on-boarded by Rentkart® and we are proactive in making sure you receive quality equipment on time. Our suppliers are continuously monitored and reviewed to make sure they conform to our standards.
Who are the Rentkart® suppliers?

Our Suppliers are rental companies large (registered as Public i.e. Limited and Private Limited) and small (registered as Sole Proprietors and Limited Liability Partnership
Who pays to ship the equipment?

The cost of shipping will be indicated on the quotes you receive from Rentkart®. We have the option to charge shipping or include with the cost of the rental.
How long does it take get rental quotes back from suppliers?

Rentkart® in general, try to make sure you receive quotes in 24 hours or less during normal business hours.
How long can I keep the equipment?

The quotes you receive from Rentkart® will indicate what happens at the end of the rental. In some cases, the rental can be prorated on some term (often times shorter than the original rental). In other cases, our supplier may need the equipment returned on the agreed upon date and late fees may apply if returned later.
When does my rental start and end?

The rental will start on the day you pick-up your equipment or the day your receive your equipment from shipping carrier. The rental will end on the day the equipment is returned to the supplier.
Who is responsible for damages?

It is the responsibility of the renter to cover any damages, theft or loss of the equipment except for ordinary wear and tear!

Renter Faqs

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